Shipping & Delivery
How long does shipping take?
Standard shipping typically takes 3-7 business days within the US. Express shipping options are available for 1-2 day delivery.
What are your shipping rates?
I offer free standard shipping on orders over $35, with USPS Ground Advantage. Shipping rates for orders under $35 vary by location.
Do you ship internationally?
No physical products, but all digital products can be sent internationally.
Product Care Instructions
How should I care for my products?
Care instructions vary by product type. Many can be washed on a delicate cycle and air dried.
Contact Information
How can I reach customer service?
I'm here to help! You can reach me:
- Email: amanda@bemandythings.com
- Phone: Available Monday-Friday, 8 AM - 5 PM PST
- Contact form: Available on our Contact page
What are your business hours?
I'm available Monday through Friday, 8 AM to 5 PM Pacific Standard Time. I typically respond to emails within 24 hours during business days.
Payment Methods & Digital Downloads
What payment methods do you accept?
I accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.
Is my payment information secure?
Yes! All transactions are processed through secure, encrypted connections. I never store your payment information on our servers.
How do digital downloads work?
For digital products:
- You'll receive an email with download links immediately after purchase
- You can download files up to 3 times
- Digital products are non-refundable once downloaded
I didn't receive my digital download. What should I do?
Check your spam/junk folder first. If you still can't find it, contact me with your order number and we'll resend the download links immediately.
Still Have Questions?
If you can't find the answer you're looking for, please don't hesitate to contact us. We're always happy to help!